Privacy policy

Effective Date: 25th June 2025

This Privacy Policy outlines how Barrel Sauna UK (“we,” “our,” or “us”) collects, uses, stores, and protects your personal data when you interact with our website at https://www.barrelsaunauk.co.uk.

1. Information We Collect

We may collect the following information when you submit an enquiry or contact us:

Full name
Email address
Phone number
Home or delivery address

We also collect anonymous data via cookies (see Section 3).

2. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide quotes
Fulfil customer service requests
Improve website performance and marketing through analytics

We do not sell, share, or disclose your data to third parties for marketing or other purposes.

3. Cookies & Tracking

We use cookies for:

Google Analytics – to monitor website traffic
Meta (Facebook/Instagram) Pixels – to track ad performance

You can disable cookies at any time through your browser settings.

4. Data Retention

We retain your personal information for up to 6 months after your last contact, unless otherwise required for legal or operational reasons.

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate data
Request deletion of your data
Object to or restrict processing of your data

To make a data request, please contact us using the details below.

6. Data Security

We are committed to protecting your information. Measures we take include:

Using SSL (Secure Socket Layer) encryption across our website
Restricting access to personal data only to authorised personnel
Keeping all data stored in password-protected environments
Regularly reviewing our security and data handling procedures

We recommend users avoid submitting sensitive personal data via unsecured channels.

7. Data Protection Officer (DPO)

We have appointed a Data Protection Officer who oversees our compliance with data protection laws and handles any privacy concerns.

To contact the DPO or request changes to your data, email:

info@barrelsaunauk.co.uk

8. GDPR Compliance

Barrel Sauna UK complies with the UK General Data Protection Regulation (UK GDPR). We are committed to upholding your privacy rights and ensuring transparency in how we collect and use data.

9. Contact Us

For privacy-related questions or concerns, please contact:

📍 Barrel Sauna UK, Cardiff, Wales

📧 info@barrelsaunauk.co.uk

10. Changes to This Policy

We may occasionally update this Privacy Policy. The most recent version will always be available on our website, with the effective date noted at the top.

Privacy Policy